Support

1. How to Contact Us

If you need help with theSquare AI Form Builder, contact our team using one of the following support channels:

• Email: support@thesquare.pro
• In-app support: open the support widget inside the embedded Shopify app
• Support URL: https://frontend.thesquare.pro/support

2. Response Times

We review support requests as quickly as possible. Our typical first-response time is within 1 business day.

3. What to Include

To help us resolve your issue faster, please include:

• Your Shopify store domain
• A short description of the issue
• Steps to reproduce the problem
• Screenshots or screen recordings when relevant

4. Billing and Account Help

For questions about plan upgrades, subscription changes, billing approvals, or cancellations, contact us at support@thesquare.pro or use the in-app support widget. Paid plans are managed through Shopify's app billing flow in the Shopify admin.

5. Related Policies

• Privacy Policy: https://frontend.thesquare.pro/privacy-policy
• Terms of Service: https://frontend.thesquare.pro/terms-and-conditions